For ages 21+

Play responsibly,
enjoy safely

hi bajj believes entertainment is meaningful only when it is controlled and mindful. This page has the tools and information you need to stay healthy and safe.

21+ age requirement is mandatory
24/7 support service is active
Self-exclusion activate at any time
21+

All casino and betting activity at hi bajj is for persons aged 21 and above only. Opening an account for minors is strictly prohibited.

What responsible gaming is and why it matters

Betting and casino gaming is a form of entertainment — it is not a guaranteed source of income and should be treated as a hobby. hi bajj wants every member to play with a clear head, within a set budget, and without neglecting their relationships with family.

Responsible gaming means keeping full control over your time and money. Continuously raising bets to recover losses, playing through sleep or meals, or running an account without your family's knowledge — these are early signs of a problem. When these signs appear, it is time to stop.

Under hi bajj's Terms and Conditions, every member is responsible for staying aware of their own account activity and seeking help when needed. To learn more about the platform's safety guidelines and how your personal information is protected, read our Privacy Policy.

Those who want to learn more about hi bajj — our goals, scope of services, and commitment to responsible conduct — can visit our About Us page.

Control tools

hi bajj gives you the ability to set your own pace. Each of the tools below can be used directly from your account or activated by requesting help via live chat.

Deposit limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, lowering it takes effect immediately, but there is a waiting period before it can be increased.

Loss limit

Decide in advance how much you are willing to lose within a given period. Once the limit is reached, your account automatically stops betting for that period.

Session time limit

Set a maximum duration for uninterrupted play. When the time is up, the system will prompt you to take a break — this helps prevent spending too long in a session.

Reality reminder

At regular intervals, you are shown a brief summary of how long you have been playing and how much you have spent — this helps you keep a clear head.

Temporary break

Put your account on a break for a few days or weeks. You will not be able to log in during this time, and your ongoing benefits will be preserved.

Self-exclusion

Activate self-exclusion to stop playing for an extended period or permanently. Once activated, the account cannot be reopened before the set period ends. Request this via live chat.

Warning signs of a problem

If you notice any of the following signs in yourself, pause, reflect, and seek help.

Chasing losses with more bets

Repeatedly raising bets to try to recover lost money — this is the most common warning sign.

Loss of control

Wanting to stop but being unable to, or continuing to play beyond your budget.

Sleep and daily life affected

Sleep, work, or family time is being neglected because of gaming.

Tendency to hide it

Keeping your gaming activity secret from family or friends, or being dishonest about it.

Assess yourself

Ask yourself the questions below. If more than one answer is "yes", contact hi bajj's live chat or email support. General answers about the topic can be found on our FAQ page.

  • Do you sometimes play beyond your budget and regret it afterwards?
  • Are you choosing to play online rather than spending time with family?
  • Do you feel very irritable or low for a long time after a loss?
  • Are you spending time gaming when you should be working, studying, or sleeping?
  • Do you need to borrow money from others to cover your expenses?
  • Are you hiding your gaming activity from family or people close to you?

Where to get help

Acknowledging the problem is the first step toward a solution. You are not alone — the hi bajj support team and the people close to you are always there.

hi bajj live chat

Contact hi bajj's 24/7 live chat service directly. Support is available in Bengali and English. Requests for self-exclusion or limit-setting are processed immediately.

Email support

If you are not comfortable speaking directly, write to us in detail by email. The hi bajj support team replies in Bengali and maintains complete confidentiality.

Family and friends

Open up to a family member or a trusted friend. Support from someone close is often the most powerful form of help.

Professional counselling services

Speak with an addiction specialist or mental health counsellor. This type of service is available at public and private health centres in Bangladesh.

Take steps on your own

Keep a gaming diary — note when you played, for how long, and how much you spent. Recognising your own patterns makes it easier to stay in control.

Protection of minors

hi bajj strictly ensures that no one under the age of 21 can open an account or place bets on this platform. Age is verified at the time of account registration.

If you have younger siblings or children at home, make sure your device and account are out of their reach. Do not share your password and use parental controls on your device.

If you suspect that a minor is using hi bajj, notify us immediately via live chat.

Advice for parents

  • Use strong passwords on your devices that children cannot guess.
  • Have an open conversation with family members about the risks of gaming and betting.
  • Keep browser-level restrictions active on devices used by minors.
  • If a problem arises, contact hi bajj support to request an account lock.

Tips for healthy gaming

Budget planning

Decide in advance the maximum amount you can spend each week or month. This should be an amount whose loss would not affect your daily life. Once the budget is gone, stop for the day — do not use the next day's budget early.

Time management

Set a time limit before you start playing and use an alarm. Take regular breaks during play — get up, drink some water, go for a short walk. Long uninterrupted sessions reduce your ability to make sound decisions.

Emotional control

Do not play when you are angry, frustrated, or under stress. Avoid betting when under the influence of alcohol or any other substance. Placing more bets in the hope of winning back losses after a defeat is the most harmful mindset.

See it as entertainment

Playing at hi bajj is a form of entertainment — like watching a film or attending a cricket match. It is not a way to earn income. Enjoy a win when it comes, and if you lose, treat it as the cost of the entertainment.

Common questions and answers

Contact the hi bajj support team via live chat or email and let them know you want to activate self-exclusion. They will help you set a time period — starting from a minimum of a few days up to long-term or permanent exclusion. Your account cannot be accessed while self-exclusion is active.

Lowering a limit takes effect immediately. However, increasing a limit requires a waiting period — this is in place to prevent impulsive decisions driven by the urge to play.

Only the account holder can make this request directly. If you believe someone you know is struggling, encourage that person to contact hi bajj support themselves.

hi bajj monitors unusual activity and may reach out to a member directly when needed. However, staying aware yourself is the most effective approach — the decision to set limits and stop at the right time always remains with the member.

Account access is restricted during self-exclusion. For any questions about your balance, contact the hi bajj support team directly — they will assist you through the appropriate process.

Yes, hi bajj's live chat and email support team is available 24 hours a day, 7 days a week in both Bengali and English. Any question or request related to responsible gaming can be made entirely in Bengali.